The Advertising Standards Board considers complaints about advertising or marketing communications where the complaint is something listed in a number of Industry Codes.
Can we consider your complaint?
In order to make sure you are complaining to the right body, please take time to consider the following before you lodge a complaint:
- Is your complaint about an advertising or marketing communication?
- Does your complaint raise an issue that is in one of the Industry Codes ?
- Has the Board already considered complaints about the advertisement you wish to complain about ?
- Are you a business owner complaining about a competitor’s advertising? Refer to Claims Board
The below questions are designed to ensure that we are able to consider your complaint. Once you have answered the below questions you will be taken to the complaint lodgement form.